Refund and Returns Policy

RETURN POLICY
Items purchased at CMA Appliances – Appliance • Furniture • Mattress . Household Goods are not eligible for return, refund, or exchange after pick-up, delivery, or installation has been completed. ALL SALES ARE FINAL, except as provided in this policy or otherwise required by applicable law. See full details of this policy, including the limited exceptions as detailed below. A copy of this ALL SALES FINAL Policy can be located at www.cmaappliances.com

RETURNS AND EXCHANGES EXCEPTIONS
Items damaged, altered, or abused after delivery or pick-up cannot be returned or exchanged. Customer is responsible for any price difference from the original amount paid on eligible exchanges. Items being delivered over 75 miles will be charged a restocking fee if cancelled after the item has shipped and is in-transit, or if refused at the time of delivery. The amount of any applicable restocking fee will be disclosed to Customer prior to completing the purchase and described on the purchase receipt. Furniture and Bedding items, including recliners, sofas, other indoor upholstered furniture, wood furniture, patio furniture, mattresses, box springs/foundations, and other furniture or bedding items cannot be returned after pick-up or delivery. All other merchandise cannot be returned after pick-up or delivery. Exchanges are eligible in certain situations only as noted required by law or noted below:
Items that are damaged or non-functional when delivered are eligible for repair or exchange when reported to the store at the time of delivery or pickup.
Items that do not fit during delivery, installation, or after pick-up from the store can be exchanged for a similar item if reported to the store within 48 hours; additional delivery or installation fees will be charged as a condition of the exchange.
Home appliances & other mechanical items,including refrigerators, freezers, ice-makers, washers, dryers, other laundry items, ranges, ovens, microwave ovens, countertop microwaves, cooktops, range hoods, dishwashers, and other mechanical items are eligible for exchange only if deemed “unrepairable” by an authorized repair technician within the original warranty period. Home appliances are not eligible for return after pick-up or delivery.
SERVICE FEES
Delivery, installation, haul-away, assembly, and related service fees are non-refundable once completed. Delivery fees for merchandise ordered from searsoutlet.com will not be refunded (a) if the order is cancelled more than 24 hours after placement, or (b) once the item is in transit, whichever occurs first.
CANCELLATION EXCEPTIONS
Items purchased from CMA Appliances Stores can be cancelled prior to pick-up or delivery. Special Order on any product type cancelled before pick-up or delivery are subject to a restocking fee. Items being delivered over 75 miles will be charged a restocking fee if cancelled after the item has shipped and is in-transit, or if refused at the time of delivery. The amount of any applicable restocking fee will be provided on the receipt.